Reports & Impact
Annual Reports:
2025 Special Reports:
FTHRA's Impact in the Community
Strengthening Northeast Tennessee
At the First Tennessee Human Resource Agency (FTHRA), our mission is simple: improve lives and strengthen communities across Northeast Tennessee.
Every day, our programs help older adults remain independent, connect individuals with transportation, support families facing food insecurity, prepare older workers for employment, mentor children, and provide pathways toward recovery and stability.
Behind every number is a person, a family, or a community whose life has been positively impacted.
NET Trans
Connecting People to Opportunity
Transportation is often the key to accessing healthcare, employment, education, and essential services.
2025 Impact
- 139,433 passenger trips provided
- Nearly 3 million miles driven
- Expanded service with two new NET Trans Connect zones
- Added 26 new ADA-accessible vehicles
Meals on Wheels
Fighting Hunger and Isolation
Meals on Wheels provides more than nutritious meals—it delivers wellness checks, companionship, and peace of mind.
2025 Impact
- 299,341 meals served
- 607 volunteers dedicated their time
- More than $816,000 in volunteer value contributed
- 95% client satisfaction rate
Summer Food Service Program
Because Hunger Doesn't End When School Ends
The Summer Food Service Program helps ensure children continue receiving nutritious meals when school is out.
2025 Impact
- 15,330 meals provided to children
- Expanded access across multiple rural communities
Foster Grandparent Program
Sharing Wisdom. Inspiring Futures.
Foster Grandparents provide mentorship, encouragement, and support to children throughout the region.
2025 Impact
- 53,996 volunteer hours contributed
- 418 children supported
Alternative Community Corrections Program
Recovery, Accountability, and Second Chances
ACCP helps participants build healthier, more stable futures through treatment, supervision, and support.
2025 Impact
- 86% employment success rate
- 93% negative drug screen rate
- 38 program graduates
Misdemeanor Probation Program
Helping Individuals Move Forward
Through accountability, supervision, and access to resources, participants can successfully complete court requirements and make positive life changes.
2025 Impact
- More than 2,160 individuals served
- 990 successful graduates
- 47 Recovery and Mental Health Court graduates
Adult Day Services
Supporting Independence and Quality of Life
Adult Day Services provides meaningful activities, health support, and social engagement for older adults and individuals with disabilities.
2025 Impact
- 46 participants served
- Enhanced programming through partnerships with healthcare and educational organizations
Senior Community Service Employment Program
Building Skills. Creating Opportunities.
SCSEP helps older adults gain valuable work experience while serving local nonprofit organizations.
2025 Impact
- $431,000 in wages earned by participants
- 57,912 community service hours completed
- 100 participants served
Personal Support Services
Helping Vulnerable Adults Remain at Home
PSS provides critical in-home support that helps vulnerable adults maintain their independence and safety.
2025 Impact
- More than 6,500 hours of care provided
- 225 referrals served